No guessing
A price, number or address that isn’t in your facts is never spoken.
The sentence is stopped, and the visitor hears your contact details instead.
Voice receptionist · Zimbabwe first, then Africa
Your website answers its visitors out loud.
Phendula AI is a voice receptionist for your website. A visitor presses a button and asks a question. It answers in seconds, using only what your business has published, and gives your phone number or email for anything else.
- 2.9 s
- median wait for a spoken answer in our test calls
- 0
- recordings or transcripts of calls kept
- 1 line
- of code adds it to your website
Lodge in Victoria Falls, Zimbabwe
Spraylight River Lodge
AI receptionist
Answers from the lodge’s published facts
- Hello, I’m the AI receptionist for Spraylight River Lodge. Ask me anything about Spraylight River Lodge.
- How far is the lodge from the Victoria Falls?
- Spraylight River Lodge is a ten-minute drive from the entrance to the Falls, on the Zambezi River in Victoria Falls, Zimbabwe.
- How much is a garden room for two people, per night?
- A garden room costs US$140 a night for two people, with breakfast included.
- Am I speaking to a real person?
- No, I’m an AI receptionist for Spraylight River Lodge, not a real person.
How a call works
Three steps, and no guessing.
-
01
Press
A visitor presses the voice button on your website, from a phone or a computer. A short notice tells them they are about to talk to an AI.
-
02
Ask
They ask out loud, the way they would ask at your front desk: rates, opening hours, directions, what is included, how to book.
-
03
Hear the answer
Phendula AI answers from your published facts. If the answer is not there, it gives your phone number or email instead of making something up.
What it will and won’t say
It only speaks from what you have published.
We build each receptionist’s facts from your own website, and every sentence is checked in code before it is spoken.
Honest
It says it’s an AI.
Every call opens by saying so, and it says so again whenever someone asks.
Private
No recordings.
We keep no recording or transcript of any call. Each call leaves only a count of its minutes.
Careful
Card and ID numbers are turned away.
If a visitor starts reading one out, it stops them, and the number is never passed on.
Knows its limits
An emergency gets the emergency number.
At a clinic it gives no medical advice, and at a law firm no legal advice. It points the visitor to a person instead.
Who it’s for
Businesses that answer the same questions every day.
- Lodges, guest houses and hotelsRooms, rates, what’s included, directions
- Tour operators and travel agenciesTrips, prices, what to bring, how to book
- Event and wedding venuesCapacity, packages, how to arrange a viewing
- Private schoolsFees, terms, how admissions work
- Clinics and private practicesHours, services, how to make an appointment
- Law firmsPractice areas, office hours, how to arrange a consultation
- Musicians, artists and creatorsReleases, shows, who to contact for bookings
Where we start
Starting in Zimbabwe, then across Africa.
Phendula AI is a joint product of Ebenworks and Statotech Systems. The first businesses we set up will be in Zimbabwe, followed by the rest of the continent.
- EnglishAt launch
- ShonaPlanned
- NdebelePlanned
Pricing
Prices for Zimbabwe and Africa come at launch.
There will be monthly plans in US dollars, each with a set number of voice minutes, and a one-off fee for building your receptionist from your website. Every plan comes with a monthly report of calls and minutes.
We publish the prices on launch day. People on the launch list hear them first.
Launch list
Be one of the first businesses to answer out loud.
Tell us about your business. We will contact you before Phendula AI launches, with the prices and what we need from you to set it up.
Questions now? Write to phendula-ai@ebenworks.co.
You’re on the list.
We’ll write to before launch.